You should never incur data loss, however, it is always recommended to back your data up often.
Do I need to make an appointment?
Nope, no appointment necessary.
Will I lose my data?
How long will my repair take?
Most Computers take 1 to 3 hours depending on the problems.
Smartphone repairs take only 15 – 20 minutes.
Tablet repairs do take a bit longer, and we usually ask for 24 hours. If your part needs to be special ordered, it will take 2-3 business days.
Does my repair come with a warranty?
Yes, every repair comes with a 90-day functionality warranty. This warranty does not cover physical damage.
Will you need my password?
Yes & No, we try hard to avoid ever needing passwords. But for some repair service jobs we may need your password. You can always change it or you can make a temporary password.
Does my computer have enough memory?
Upgrading your Memory or RAM is an excellent way to improve performance and fix issues related to more demanding software requirements. Most computers do not have enough memory for modern application software systems. The difference in performance, usability, time savings and overall computing satisfaction, can make for such a low cost to upgrade. “Remember a memory upgrade can save you alot more time.”
Do I need a local or online backup?
There are benefits and disadvantages of each method, however both are necessary. Online backups are slow, but local onsite backups will not help you have a disaster such as a fire or theft.
Is it time for them to replace my laptop?
That answer depends on whether your laptop is doing what you need it to do in the time you need it done. We will help you find the lowest price in the country for a notebook that is perfect for you, then we will help you transfer all of your programs, data, and settings.
Is it time for them to replace my desktop computer?
That answer again depends on whether your computer is doing what you need it to do in the time you need it done. We will help you find the lowest price in the country for a computer that is perfect for you, then we will help you transfer all of your programs, data, and settings. We can also build a custom desktop computer for gaming or personal use. There is no really better price-to-performance ratio than a custom-built desktop computer.
I had malware infections in the past. What can I do to protect my computer?
It is a good idea to have a anti-virus with a good firewall to protect your network and computers. This is especially true if their computers are frequently attacked or have been infected with a viruses in the past. But having multiple anti-viruses with multiple firewalls will conflict with each other and allow your computer to be hacked. We will show you how you can protect your system the lowest cost way so you won’t have to pay those enormous bills companies are charging for virus removal.